Appliance Repair FAQs — Salem, OR
What is your diagnostic fee?
We charge a flat diagnostic fee, and it’s waived when you approve the repair. Call (971) 239-0861 for our current rate — you’ll always know the price before any work begins.
Should I repair or replace my appliance?
As a rule of thumb: if the repair costs less than half the price of a new appliance and the unit is within its expected lifespan (roughly: dishwashers 10 years, washers 11, dryers 14, refrigerators 15), repair is usually the smarter choice. We’ll always give you an honest recommendation — even if that means telling you replacement makes more sense.
How fast can you come out?
We offer same-day appliance repair across Salem, OR in most cases. When you call (971) 239-0861, we’ll give you a clear arrival window — no waiting around all day.
Which brands do you service?
All major brands: Whirlpool, GE, Samsung, LG, Maytag, Kenmore, Frigidaire, Bosch, KitchenAid, Electrolux, Speed Queen, Panasonic and more.
Do you warranty your work?
Yes. Every repair is backed by our labor warranty plus the manufacturer’s parts warranty. Ask us for the details when you call — we put it in writing.
Do I need to be home during the repair?
Yes — an adult (18+) needs to be present while our technician is in your home.
What areas do you serve?
Salem, Keizer, West Salem, Turner, Brooks, Aumsville, Silverton, Stayton, Sublimity, Dallas, Independence and Monmouth — including ZIP codes 97301, 97302, 97304, 97305, 97306 and 97317.
How do I book a repair?
Just call or text (971) 239-0861. Tell us the appliance and the problem, and we’ll schedule your same-day visit.